Raising incident fails when attached document was opend...

Queries related to IMS
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piotrkrupa

Raising incident fails when attached document was opend...

Post by piotrkrupa » Mon Mar 15, 2004 10:32 am

When you raise an issue and add an attachment and you open this attachment (*.doc file for example) and if you then click the link to raise the incident it produces an empty log....

Is it possible to implement a validity to verify if any of the attachments had been opend?
This may minimise the mistakes...

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charlie
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Post by charlie » Wed Mar 24, 2004 2:55 pm

We recognise that this is a problem and are working on a resolution.
Charlie
T-Plan Support

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