Report - images from Notes shown as code

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Report - images from Notes shown as code

Post by iletuchy » Tue Aug 28, 2007 6:32 pm

Hi Steve,

We are running into a problem in T-Plan 6.0 RS1; which we see with vershion 5.1.1.

T-Plan allows copy images and they shown in T-Plan without problem; however in the report it shown as characters.

3{\fonttbl{\f0\froman\fcharset0\fprq2{\*\panose 02020603050405020304}Times New Roman;}
{\f1\fswiss\fcharset0\fprq2{\*\panose 020b0604020202020204}Arial;}{\f37\froman\fcharset238\fprq2 Times New Roman
CE;}{\f38\froman\fcharset204\fprq2 Times New Roman Cyr;}{\f40\froman\fcharset161\fprq2 Times New Roman Greek;}
{\f41\froman\fcharset162\fprq2 Times New Roman Tur;}{\f42\fbidi \froman\fcharset177\fprq2 Times New Roman (Hebrew);}{\f43\fbidi \froman\fcharset178\fprq2 Times New Roman (Arabic);}{\f44\froman\fcharset186\fprq2 Times New Roman Baltic;}
{\f45\froman\fcharset163\fprq2 Times New Roman (Vietnamese);}{\f47\fswiss\fcharset238\fprq2 Arial CE;}{\f48\fswiss\fcharset204\fprq2 Arial Cyr;}{\f50\fswiss\fcharset161\fprq2 Arial Greek;}{\f51\fswiss\fcharset162\fprq2 Arial Tur;}
{\f52\fbidi \fswiss\fcharset177\fprq2 Arial (Hebrew);}{\f53\fbidi \fswiss\fcharset178\fprq2 Arial (Arabic);}{\f54\fswiss\fcharset186\fprq2 Arial Baltic;}{\f55\fswiss\fcharset163\fprq2 Arial (Vietnamese);}}
\red255\green255\blue255;\red255\green153\blue204;}{\stylesheet{\ql \li0\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0
\rtlch\fcs1 \af0\afs24\alang1025 \ltrch\fcs0 \fs24\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 \snext0 Normal;}
{\*\cs10 \additive \ssemihidden Default Paragraph Font;}
\tsvertalt\tsbrdrt\tsbrdrl\tsbrdrb\tsbrdrr\tsbrdrdgl\tsbrdrdgr\tsbrdrh\tsbrdrv \ql \li0\ri0\...."

Can you address this issue without workaround?


Post by SteveJenkin » Wed Aug 29, 2007 9:34 am

Hi Inna,

Could you please explain a little bit more about the version you are using as I am a little confused.

Are you using T-Plan Version 6.0 Release Candidate 1 or T-Plan 5.1.1?

The full version of T-Plan Version 6.0 is available for download on the support website:

Could you also tell me what image format you are using e.g GIF, JPEG or BMP?

And finally could you tell me what report you are using and where within T-Plan you are running the report. e.g On a Script in Design or Test Suite in Manage?

I look forward to your reply.

Kind regards,


Post by iletuchy » Wed Aug 29, 2007 4:51 pm

Hi Steve,

We are using T-Plan 6.0 now, yet we observed the same problem with T-Plan v5.1.1. This is not a new issue for us.

Our images are "print screen" pasted into NOTES view. We can see it as images in Notes view, yet not in the reports.

For reports we are using default reports that comes with T-Plan installer, e.g. Test Plan Detail, Execution Schedule Detail

If we do print screen or will use SnagIt tool to edit our images and paste it into the Note view, we will endup with useless report.




Post by ian » Thu Aug 30, 2007 9:54 am

Hi Inna,

Due to the limitation within the Crystal Reports software, screen shots/print screens will not appear in the T-Plan reports. However, in T-Plan 6.0 the reports should no longer display random charactors, but a message to say that the Notes field contains a object file.

Is the report still displaying random charactors? If yes, can you check what T-Plan Reporting Module Extension you have installed - to do this navigate to Administration with T-Plan Professional and select Extensions. Here you should see the T-Plan Reporting Module and the version number in the far right column. The version number you should see in 06.00.2383.
Please make sure you are logged on as an Admin user when checking this.

Are the databases you are having problems with created in 6.0 or are they migrated from 5.1.1? Or both new 6.0 and migrated 5.1.1 database.

Look forward to hearing from you.

Kind regards


Post by iletuchy » Thu Aug 30, 2007 5:59 pm

Hi Ian,

I checked extention version and it's 06.00.2383
My projects are brend new projects reated in T-Plan v6.0.

We did not migrate any projects from 5.1.1 to 6.0 yet.




Post by ian » Fri Aug 31, 2007 10:52 am

Hi Inna,

Thanks for the info. I have spoken to the development team and they have requested a copy of your report .mdb.

To get this, here's what we need you to do...

1. Run the report in preview mode and keep the preview window open.
2. Locate the file C:\Documents and Settings\<Username>\Local Settings\Application Data\T-Plan\Extensions\tpreport\report.mdb and take a copy of it.
3. Send the copy to us, preferably zipped.

If you could send us a copy for the development team to have a look at that would be great.


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